National HVAC&R Wholesalers - (08) 9445 9902

Website Usage Terms and Conditions


Cookies are small files of letters and numbers which are saved onto your computer, tablet, smartphone, or other device by your web browser when you visit our website. They distinguish you from other people using our web site.

A banner will appear on your screen when you access our site asking for your consent to our use of cookies.

Cookies are used for things like remembering whether you have visited the site before, so that you remain logged in. They can also remember certain information, so you do not have to re- enter it on subsequent visits. They also help us work out how many new website visitors we get each month. They contain information about the use of your computer, although they do not include personal information about you (they do not store your name, for instance).

We use two types of cookies. The first type are persistent cookies, which stay on your computer or other device until they expire. The second are session cookies, which only stay on your computer or device until you close your browser (they are then deleted).

This policy explains how cookies are used on Coolchain’s website in general. It also sets out below how you can control the cookies that may be used on this site.

Some of the cookies used by Coolchain’s website are set by us, and some are set by third parties who are delivering services on our behalf. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different types of browser.

Please note however, that by blocking or deleting cookies used on Coolchain’s website, you may find its functionality reduced, preventing you from taking full advantage of what it offers.

The main cookies we use, and what they are used for, are set out below.


  • Strictly Necessary Cookies
  • Functional cookies

These cookies are essential for the operation of our site. For example, they will remember which page you were on if your browser crashes and you wish to restore tabs or will make sure our system always knows what products you have added to your shopping cart.

These are used to recognize you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, not asking you to sign up for our newsletter).

  • Analytical & experience testing cookies
    These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. They also allow us to test changes to our user experience on some users. The idea behind this is to update the website while only affecting certain people as a way of improving it incrementally, for example, by ensuring that users can quickly and efficiently checkout.
  • Targeting/advertising cookies.
    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it, and any external marketing we perform more relevant to your interests. We pay a commission to other companies for advertising our website. We use cookies to track where our customers have come from so we can make those commission payments.


Please note that the cookies referred to above are not necessarily an exhaustive list and may also change over time.

How To Manage Cookies

You have several options to allow you to block or delete cookies that are created by this and other websites, but those options depend on which web browser you use to view websites. Some browsers may have different functionality than others.

Browser Settings

All major browsers allow you to manage the cookies that they accept and store.
Browsers are constantly being updated and redesigned and those updates and design changes can affect how that individual browser manages cookies.

It is best to search the web to find instructions on how to manage the cookies for your browser and browser version.

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